Logbooked Community Standards
Every day, people use Logbooked to share their experiences, connect with friends and family, and build communities. We are a service for any person to freely express themselves across countries and cultures and in dozens of languages.
We recognise how important it is for Logbooked to be a place where people feel empowered to communicate, and we take our role seriously in keeping abuse off our service. That's why we've developed a set of Community Standards that outline what is and is not allowed on Logbooked. Our policies are based on feedback from our community and the advice of experts in fields such as technology, public safety and human rights. To ensure that everyone's voice is valued, we take great care to craft policies that are inclusive of different views and beliefs, in particular those of people and communities that might otherwise be overlooked or marginalised.
Reiterating our goal to create a voice
The goal of our Community Standards has always been to create a place for expression and give people a voice. This has not and will not change. Building community and bringing the world closer together depends on people's ability to share diverse views, experiences, ideas and information. We want people to be able to talk openly about the issues that matter to them, even if some may disagree or find them objectionable. In some cases, we allow content that would otherwise go against our Community Standards – if it is newsworthy and in the public interest. We do this only after weighing the public interest value against the risk of harm and we look to international human rights standards to make these judgments.
Our commitment to expression is paramount, but we recognise that the Internet creates new and increased opportunities for abuse. For these reasons, when we limit expression, we do it in service of one or more the following values:
- Authenticity: We want to make sure that the content people are seeing on Logbooked is authentic. We believe that authenticity creates a better environment for sharing, and that's why we don't want people using Logbooked to misrepresent who they are or what they're doing.
- Safety: We are committed to making Logbooked a safe place. Expression that threatens people has the potential to intimidate, exclude or silence others and isn't allowed on Logbooked.
- Privacy: We are committed to protecting personal privacy and information. Privacy gives people the freedom to be themselves and to choose how and when to share on Logbooked and to connect more easily.
- Dignity: We believe that all people are equal in dignity and rights. We expect that people will respect the dignity of others and not harass or degrade others.
Our Community Standards apply to everyone, all around the world, and to all types of content. They're designed to be comprehensive – for example, content that might not be considered hateful may still be removed for violating a different policy. We recognise that words mean different things or affect people differently depending on their local community, language or background. We work hard to account for these nuances while also applying our policies consistently and fairly to people and their expression.
People can report potentially violating content, including Pages, groups, profiles, individual content and comments. We also give people control over their own experience by allowing them to block, unfollow or hide people and posts.
The consequences for violating our Community Standards vary depending on the severity of the violation and the person's history on the platform. For instance, we may warn someone for a first violation, but if they continue to violate our policies, we may restrict their ability to post on Logbooked or disable their profile. We may also notify law enforcement when we believe that there is a genuine risk of physical harm or a direct threat to public safety.
Our Community Standards are a guide for what is and isn't allowed on Logbooked. It is in this spirit that we ask members of the Logbooked community to follow these guidelines:
Violence and incitement
We aim to prevent potential offline harm that may be related to content on Logbooked. While we understand that people commonly express disdain or disagreement by threatening or calling for violence in non-serious ways, we remove language that incites or facilitates serious violence. We remove content, disable accounts and work with law enforcement when we believe that there is a genuine risk of physical harm or direct threats to public safety. We also try to consider the language and context in order to distinguish casual statements from content that constitutes a credible threat to public or personal safety. In determining whether a threat is credible, we may also consider additional information such as a person's public visibility and the risks to their physical safety.
In some cases, we see aspirational or conditional threats directed at terrorists and other violent actors (e.g. terrorists deserve to be killed), and we deem those as non-credible absent-specific evidence to the contrary.
Dangerous individuals and organisations
In an effort to prevent and disrupt real-world harm, we do not allow any organisations or individuals that proclaim a violent mission or are engaged in violence to have a presence on Logbooked. This includes organisations or individuals involved in the following:
- Terrorist activity
- Organised hate
- Mass murder (including attempts) or multiple murder
- Human trafficking
- Organised violence or criminal activity
We also remove content that expresses support or praise for groups, leaders or individuals involved in these activities.
Promoting or publicising crime
We prohibit people from promoting or publicising violent crime, theft and/or fraud because we do not want to condone this activity and because there is a risk of copycat behaviour. We also do not allow people to depict criminal activity or admit to crimes that they or their associates have committed. We do, however, allow people to debate or advocate for the legality of criminal activities, as well as address them in a rhetorical or satirical way.
Coordinating harm
In an effort to prevent and disrupt real-world harm, we prohibit people from facilitating or coordinating future criminal activity that is intended or likely to cause harm to people, businesses or animals. People can draw attention to harmful activity that they may witness or experience as long as they do not advocate for or coordinate harm.
Regulated goods
To encourage safety and compliance with common legal restrictions, we prohibit attempts by individuals, manufacturers and retailers to purchase, sell or trade prohibited goods. Some items are not regulated everywhere; however, because of the borderless nature of our community, we try to enforce our policies as consistently as possible. retailers may promote items available for sale off our services as long as those retailers comply with all applicable laws and regulations. We allow discussions about sales of firearms and firearm parts in shops or by online retailers and advocating for changes to firearm regulation where this is permitted by individual country law. Regulated goods that are not prohibited by our Community Standards may be subject to our more stringent Commerce Policies
Fraud and deception
In an effort to prevent and disrupt harmful or fraudulent activity, we remove content aimed at deliberately deceiving people to gain an unfair advantage or deprive another of money, property or legal right. However, we allow people to raise awareness and educate others as well as condemn these activities using our platform.
Bullying and harassment
Bullying and harassment happen in many places and come in many different forms, from making threats to releasing personally identifiable information, to sending threatening messages and making unwanted malicious contact. We do not tolerate this kind of behaviour because it prevents people from feeling safe and respected on Logbooked.
We distinguish between public figures and private individuals because we want to allow discussion, which often includes critical commentary of people who are featured in the news or who have a large public audience. For public figures, we remove attacks that are severe as well as certain attacks where the public figure is directly tagged in the post or comment. For private individuals, our protection goes further: we remove content that's meant to degrade or shame.
Context and intent matter, and we allow people to share and reshare posts if it is clear that something was shared in order to condemn or draw attention to bullying and harassment. In certain instances, we require self-reporting because it helps us understand that the person targeted feels bullied or harassed. In addition to reporting such behaviour and content, we encourage people to use the tools on Logbooked to help protect against it.
Privacy violations and image privacy rights
Privacy and the protection of personal information are fundamentally important values for Logbooked. We work hard to keep your account secure and safeguard your personal information in order to protect you from potential physical or financial harm. You should not post personal or confidential information about others without first getting their consent. We also provide people with ways to report imagery that they believe to be in violation of their privacy rights.
Hate speech
We do not allow hate speech on Logbooked because it creates an environment of intimidation and exclusion, and in some cases, may promote real-world violence.
We define hate speech as a direct attack on people based on what we call protected characteristics – race, ethnicity, national origin, religious affiliation, sexual orientation, caste, sex, gender, gender identity and serious disease or disability. We also provide some protections for immigration status. We define "attack" as violent or dehumanising speech, statements of inferiority, or calls for exclusion or segregation. We separate attacks into three tiers of severity, as described below.
Sometimes people share content containing someone else's hate speech for the purpose of raising awareness or educating others. In some cases, words or terms that might otherwise violate our standards are used self-referentially or in an empowering way. People sometimes express contempt in the context of a romantic break-up. Other times, they use gender-exclusive language to control membership in a health or positive support group, such as a breastfeeding group for women only. In all of these cases, we allow the content but expect people to clearly indicate their intent, which helps us better understand why they shared it. Where the intention is unclear, we may remove the content.
We allow humour and social commentary related to these topics. In addition, we believe that people are more responsible when they share this kind of commentary using their authentic identity.
Violence and graphic content
We remove content that glorifies violence or celebrates the suffering or humiliation of others because it may create an environment that discourages participation. We allow graphic content (with some limitations) to help people raise awareness about issues. We know that people value the ability to discuss important issues such as human rights abuses or acts of terrorism. We also know that people have different sensitivities with regard to graphic and violent content. For that reason, we add a warning label to especially graphic or violent content so that it is not available to people under the age of eighteen and so that people are aware of the graphic or violent nature before they click to see it.
Cruel and insensitive
We believe that people share and connect more freely when they do not feel targeted based on their vulnerabilities. As such, we have higher expectations for content that we call cruel and insensitive, which we define as content that targets victims of serious physical or emotional harm.
We remove explicit attempts to mock victims and mark as cruel implicit attempts, many of which take the form of memes and GIFs. We also remove any form of sadism towards people or animals
Spam
We work hard to limit the spread of commercial spam to prevent false advertising, fraud and security breaches, all of which detract from people's ability to share and connect. We do not allow people to use misleading or inaccurate information to collect likes, followers or shares.
Misrepresentation
Authenticity is the cornerstone of our community. We believe that people are more accountable for their statements and actions when they use their authentic identities. That's why we require people to connect on Logbooked using the name that they go by in everyday life. Our Authenticity Policies are intended to create a safe environment where people can trust and hold one another accountable.
False news
Reducing the spread of false news on Logbooked is a responsibility that we take seriously. We also recognise that this is a challenging and sensitive issue. We want to help people stay informed without stifling productive public discourse. There is also a fine line between false news and satire or opinion. For these reasons, we don't remove false news from Logbooked, but instead significantly reduce its distribution by showing it lower in the News Feed.
Inauthentic behaviour
In line with our commitment to authenticity, we don't allow people to misrepresent themselves on Logbooked, use fake accounts, artificially boost the popularity of content or engage in behaviours designed to enable other violations under our Community Standards. This policy is intended to create a space where people can trust the people and communities they interact with.
Intellectual Property
Logbooked takes intellectual property rights seriously and believes that they are important to promoting expression, creativity and innovation in our community. You own all of the content and information that you post on Logbooked, and you control how it is shared through your privacy and application settings. However, before sharing content on Logbooked, please make sure that you have the right to do so. We ask that you respect other people's copyrights, trademarks and other legal rights. We are committed to helping people and organisations promote and protect their intellectual property rights. Logbooked's Terms of Service do not allow people to post content that breaches someone else's intellectual property rights, including copyright and trademark.
Content-related User Requests
We comply with:
- User requests for removal of their own account
- Requests for removal of a deceased user's account from a verified immediate family member or executor
- Requests for removal of an incapacitated user's account from an authorised representative